About the Role
As a Client Services Intern, you will be an integral part of our client services team, responsible for providing exceptional support to our existing and potential clients. This role involves a blend of client interaction, problem-solving, and project coordination.
Assist Client Services Managers in maintaining strong relationships with clients through regular communication.
Respond to client inquiries via email, phone, and video conferencing.
Help in preparing and delivering client presentations and proposals.
Coordinate with various internal teams to ensure client projects are on schedule.
Update and manage client records in the Customer Relationship Management (CRM) system.
Contribute to client meetings by taking notes, and ensuring follow-ups are completed in a timely manner.
Pursuing a degree in Business, Communications, Marketing, or a related field.
Strong verbal and written communication skills.
High level of organizational skills and attention to detail.
Exceptional customer service mindset.
Ability to multitask in a fast-paced environment.
Familiarity with CRM systems is a plus.
Phavur is an innovative marketing and consulting firm specializing in a range of services including PR, Strategy, Content, and Ads. We are committed to delivering creative and strategic solutions that make a lasting impact for our clients. We're on the hunt for an enthusiastic Client Services Intern to join our dynamic team for the Spring 2024 term.